Q: Do you offer PitBullTax Software refunds?
A: We do not offer refunds. The 7-Day FREE Trial is always available for you to try before you buy any type of PitBullTax Software license.
Frequently Asked Questions
Q: How do I know which PitBullTax product is best for me?
A: The product offering from PitBullTax is based on your specific needs. You can choose from a 1 time use license (1 individual and 1 business client), a single-user license (monthly and annual plans, unlimited clients), or a multi-user license (monthly and annual plans, unlimited clients).
Q: Can I try out PitBullTax software before I purchase it?
A: For individuals or companies desiring to "try out" our software, we have a 7-Day Free trial. This will allow you to use all the standard features available in our software, plus have unlimited access to all optional add-ons.
Q: What if I don't like the software after I purchase it?
A: If you're not quite sure our product is what you need, you can "try out" our software before you purchase with a 7-Day Free trial. This will allow you to use all the standard features available in our software, plus have unlimited access to all optional add-ons.
Q: How do I sign-up for PitBullTax?
A: Signing up for PitbullTax is as easy as clicking on a "Buy Now!" link, filling out some basic information, and entering a payment method. You'll then have immediate access to the software.
Q: Do you provide training to use your software?
A: We have created video tutorials as well as built-in help tools should you need assistance with our user-friendly software. If you still need help after reviewing our online help tools, feel free to call our Customer Service department between the hours of 9am - 6pm EST at 954-PITBULL (954-748-2855).
Q: How much does the program cost?
A: The pricing starts at $125 per month for a single-user license and adjusts based on the number of users and payment frequency. Go to the "Pricing" page for complete details.
Q: How many users can I have?
A: For the 1 time use and single-user license, you can only have one user accessing the system at a time. For the multi-user license, you can have 3, 5, 10, 20 and more users.
Q: How do I set up new users?
A: For a 1-Time Use or Single-User License, when you sign up you will be creating your user profile during checkout. For the multi-user license, you will have a primary admin user who will then be able to create additional sub-users. The amount of sub-users will be based on the multi-user license that was purchased.
Q: How many different users can login to the software? Simultaneously?
A: If you have a Multi-User license all users under the same license can login simultaneously. If you have a Single-User or 1-Time Use License only 1 person can login at a time.
